CALL US: 833-IT-TECHS

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REMOTE ASSISTANCE

Autotask Partner

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Address: 201 W Main St Suite D, Payson, AZ 85541 - Located in the Sawmill Crossing Theater Plaza
Phone: 833-IT-TECHS

Hours: Monday – Friday, 8:00 AM to 5:00 PM

©2017 SmartSystems, Inc. All Rights Reserved.

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Home
Offerings
About
Team
Support
Testimonials
Contact
REMOTE ASSISTANCE

Who We Service

Doctors/Dentists – Practice management, EMR/HER’s, Offices and Surgery Centers
Legal Offices – Attorneys, paralegals and support staff
Financial Professionals – CPAs, Bookkeepers
Construction Companies of All Kinds
Retail Merchants – Stores, Restaurants, and Other Retailers
Non-Profits, Foundations and Churches
Public Municipalities of All Kinds
Golf Clubs and Other Membership-Oriented Businesses
We can help you manage it for your business too!

Give us a call and ask our about our free network audit!

Services Portfolio

From architecture to integration to support!
For up to 100 users featuring 1,2, or 3 year agreements, no contract options, after hours support, payment terms and convenient monthly billing

Network Architecture
- New site design to integration
Complete IT Management
- Remote Monitoring
- Backup Monitoring
- Patch Management
- Advanced Reporting
- Life Cycle Management (Hardware and Software)
Helpdesk Support
- Engage us by phone, email or remote support
Outsourced IT
- Local hands-on support for our regions
Audit and Compliance Services
- HIPPA
- Meaningful Use

Enterprise Products & SaaS (Software as a Service)

Messaging Solutions – Premise, Cloud or Hybrid Solutions
Managed Backup Solutions – Premise Bare Metal Recovery, Cloud Backup
Message Filtering – Remove 99% of Spam and 100% of Known Viruses
Endpoint Security – Enterprise Grade, Doesn’t Expire and Updated Constantly
Patch Management – Keeps Systems Foundational and 3^rd Party Plugins Up-To-Date To Ensure Maximum Security
Office 365 – Products, Mailboxes, SSO and Shared Licensing Models for RDS Servers
Directory Services – Azure, SSO and Office 365 Integrations

Service Contracts

Guaranteed Response Times
Discounted Rates
Pathway to Enterprise Products and Services

In-Facility Service

Free local pickup and delivery. We will repair Desktops, Laptops, Tablets, etc, in our state-of-the-art, static-controlled facility. We also offer drop-off and pickup windows before and after regular working hours so you don’t have to miss work over a PC repair!

For our location and hours of operation:

Computers, Laptops & Tablets

Desktops
- Dell
- Custom Builds
- New & Refurbished
Laptops
- Windows
- Mac
Tablets
- Windows
- Android
- Ipads

Business Software

Microsoft Windows Server
Open source operating systems
Microsoft SQL Server and Exchange Server
Terminal Services Applications

Contact SmartSystems

Software

Operating Systems
- Windows
- Linux
- Mac
Security Software
- Antivirus
- Internet Security
- Backup
Microsoft Office
- Word
- Excel
- Outlook
- PowerPoint
- Publisher
- Access
And More!

Contact SmartSystems

Networking

Routers
Wireless Routers and Access Points
Switches
Cabling

Contact SmartSystems

Print

Printers
- Print
- Copy
- Fax
- Scan to Email
- Scan to SMB (Network Folders)
Printer Supplies

Contact SmartSystems

Business Hardware

Thin clients
Servers

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Advanced Technology

Compliance solutions (PCI / Meaningful use)
Distributed Wireless Solutions
High Availability Systems
Virtual Platforms (Citrix,Hyper-V)
Multi-Site VPN Networking
SSO (Single Sign On) Hosted Directory services
Messaging Solutions (Exchange – Premise, hosted or hybrid)
Enterprise File Sharing , Sync Services and Management
Email Filtering / Business Continuity
Remote Monitoring (RMM)

Contact SmartSystems

Remote Service

Most problems can be fixed remotely. As long as you can connect to the Internet, we are likely able to securely connect to your system and quickly resolve your computer problems.

To schedule a remote service call:

Hosted Phone

Phone over the internet, cheaper than landlines with very little additional equipment. We can set it up correctly!

Virtual Office

Manage your voice communications, SMS communications and video conferencing all from one app!

Advanced features like call forwarding, voicemail to email and more all at your fingertips from anywhere in the world.

eFax

Unlimited eFax, digital confirmation and easy setup for only pennies a day!

The SmartSystems Pledge to you

We will:

Minimize your downtime

Maximize your ability to recover

Treat your equipment like our own

Stand by the quality of our work

Provide expert advice and industry standard solutions based on best known methods.

QoS (Quality of Service)

Hosted VoIP can be awesome, but it can be tricky to get it right, and if it’s not done correctly it can very bad for business. Don’t make the mistake of buying some phones and just hooking them up to your network. If you already have, call us, and we can help you optimally deliver this technology.

Phone Conferencing

Invite several users through phone conferencing. We can help you set it up!

Onsite Service

We will come to your place of business and repair your computer issues. We correspondingly troubleshoot and fix networking issues and internet-based fax and phone issues.

If it’s computer based technology and it’s fixable…we can fix it. Once it’s fixed we can help you secure it, back it up, and keep it updated.

To schedule an onsite service call: