Smartsystems Escalation Process
Phone:
Call our office at 928.468.7400 during normal business hours of M-F 8am to 5pm. Saturdays 10am -3pm.After Hours Emergency Support:
Call our office number 928.468.7400 , press “1” to be transferred to on duty technician.Email:
Email support@smartsystemsaz.com.Ticketing Portal:
Service contract clients have access to our ticketing portal. If you are a service contract client and would like to create a ticket please click here.Remote Support:
